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Zip Code ErrorUpdated 2 months ago

If you have an error with your zip code for selecting a ship date at checkout, please wait 5-10 minutes and then try a hard refresh/clear your cache and try again.

Forcing a page reload

Before clearing your cache, first try running the following commands to force a page reload. 

Windows
Ctrl + F5
Mac
Cmd+ R
Ks command.gif (Command key) – On some Apple keyboards, this key also has an Apple (Ks apple icon.gif) logo


Clearing your browser's cache

Sometimes forcing a reload isn't enough, so you may need to clear your browser's supply of stored files. Select your browser and follow the instructions below to clear the cache.

Chrome

View the following link for instructions on clearing your cache in Chrome:

Empty Cache Hard Reload (Chrome only)

Chrome also allows you to perform a hard reload. This can be used if you find clearing your cache isn't working as intended.

  1. Open up dev tools.
    • WindowsCtrl + Shift + i
    • MacOption + CMD + i
  2. Right-click the refreshicon.

  3. In the dropdown, click Empty Cache and Hard Reload.

Firefox

View the following link for instructions on how to clear the cache in Firefox on all operating systems:

On the right side of the page is a section titled Customize this article. Below are two dropdown menus for you to select the version of Firefox and operating system you're using.

Edge (Windows)

View the following link for instructions on clearing your cache in Microsoft Edge:

Safari (Mac)

View the following link for instructions on clearing your cache in Apple Safari.

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