Ordering FAQs

How do I search for plants?

Choosing the right plants for your garden is important! We suggest using our website search function to search for plants that are best suited for your growing conditions. Click Shop Plants to search by special features or click on the magnified gla

Do you have a wishlist?

We do have a wishlist feature on our website! Look for the heart symbol and " Add to wishlist" on each product page. You will have to be signed into your account to be able to save indefinitely and to be able to name and save multiple lists.

When will "sold out" plants restock?

Thank you for your patience!

I placed an order and would like to edit it. How do I do that?

Our experienced team of customer service specialists will be more than happy to help you make changes to your order. Send an email to [email protected] that includes your name, order number, and your desired changes, and a representative wi

Zip Code Error

If you have an error with your zip code for selecting a ship date at checkout, please wait 5-10 minutes and then try a hard refresh/clear your cache and try again. Before clearing your cache, first try running the following commands to force a page r

Can I cancel my order?

What should I do if something is wrong with my order when it arrives?

If boxes arrive damaged, please take photos of the damage and call (877-447-4769) or e-mail us at [email protected] for further instructions. If you have any concerns about the condition of the plants, take photos and contact us as soon as